Support
Write to support@authorbind.com. Please don't attach your manuscript unless we ask.
Common problems
- This isn't a .docx file. In Word, choose File > Save As > Word Document (.docx).
- This file is larger than 50 MB. Compress the images in Word and try again.
- This file is password-protected. Remove the password in Word and try again.
- Building a book needs a computer. Open this page in Chrome or Edge on a laptop or desktop.
If a build fails
Close other tabs and try again. Long books need more memory.
Email list
If you used the Notify me form, write to us to delete your email address.
License keys
Paid plans aren't on sale yet, so there are no license keys for now.